Best Pet Parent
Reviews and Complaints
Took my money, sent no product.
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Verified Reviewer | Indianapolis, IndianaResolved: Where are my 2 collars?
I'll be d*mned! I left yet ANOTHER email for BestPetparent griping about not getting my 2 glow-in-the-dark collars, & "glecie" emailed me back asking if I wanted a refund?
Oh heck yes, but I didn't believe I'd ever get one, judging by other comments. I just checked my bank account on-line and here it was-$7.95 refunded to my account in less than a week! I don't know what got them going, but I'm finally DONE with these people!
To the rest of you-complain again & demand a refund while they're feeling generous! KEEP complaining!
Preferred solution: Let the company propose a solution
Add me to the long list...
- That it was buy 1 get 1 free and the low cost
- Customer not answering calls or emails
Preferred solution: Deliver product or service ordered
Shipping Paid No Collars Received
- Non response
- Failure to provide product
- Taking money from my bank account
Preferred solution: Deliver product or service ordered
Should of researched this first
- Never received the product
Preferred solution: Full refund
Best pet parent LED collar scam
- Crooks
- Money was not refunded
Preferred solution: Deliver product or service ordered
LED COLLARS
- That it was buy 1 get 1 free and the low cost
- Never received product or refund
Preferred solution: Full refund
SCAM!!!!!! NEVER RECIEVED ORDER!! PISSED CUSTOMER!!
- Were quick to take my money and not provide refund or products
- Did not get the product i ordered
- Product was not received
Preferred solution: I want a FULL REFUND plus the items I ordered! At this point I think this is fair.
Ordered Collars but never received them. No satisfactory response from company & they won't refund shipping. DO NOT BUY ANYTHING FROM THEM!
- Complete lack of customer service
- Product was not received
- Non response
Preferred solution: Full refund
Item ordered in March, as of July no item received and no response from company
On 8/12, over 5 months later, my items finally arrived. As of today, they have both fallen apart.
- Complete lack of customer service
- Item was not received
- Money was not refunded
WHAT A SCAM!!! NOTHING- DONT ORDER FROM THIS COMPANY
- Great thing to put on the dogs for night vision
- Never received product or refund
- Failure to provide product
- Company is a scam
Preferred solution: Full refund
Never recieved dog nail trimmers
- Failure to provide product
- Company is a scam
- Never received product or refund
Preferred solution: Full refund
Best Pet Parent Led Dog Collar Review
Dispute filed with credit card company
- I never received my led collars
- Money was not refunded
Preferred solution: Full refund
Never Received
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I too had ordered 2 collars in June and have not received them. I'm usually really careful about buying things that sound too good to be true but the offer came through Dogington Post so I thought it was legit!
Doginton Post sent everyone an email apologizing and explained that customers had informed them that they had bought collars from Best Pet Parent that they never received. Unfortunately I got the email the day after I ordered mine!
June 30th, numerous unanswered calls later, NO collars!
I too have order 2 of the collars and have not received them & it has been 5 weeks. I have made numerous phone calls also only to receive back emails from Glecie that said my order should be here in 30 days from the date of the order, well not so because I still don't have my merchandise.
I believe now that this is a SCAM & I thought that Best Pet Parent was a legit company but I suppose I was wrong.
Very unhappy customer & would never recommend Best Pet Parent to any one for ordering anything! I am going to report them as well.
I too, ordered 2 of those collars. Was told they would arrive within a month., 2 months later, I emailed them, was told they had a problem with their provider and the collars would be shipped out within a week or 2.
A month later, I emailed again, was told they would arrive by April 4. It was now MAY 22!
I emailed again, was told May 5. I reported them to the BBB and haven't heard a thing since.jixunn
Same BS story they gave ME too.
Exact same story and timeline was given to me by "Glecie". These guys are scammers. Offer came through Dogster so I am surprised, but maybe Dogster got hacked?
I doubt Dogster was hacked. I think this company convinced them that they were legit.
Outrageous, just outrageous. Well, at least I didn't lose more than $7.95.....